We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Mudassir TBought an E250 from Parkside Motors recently. The car was in a very good condition, with full service histort etc included. The staff dealt with us professionally as well as being helpful. Would definitely recomend.
Alex DStaff were very helpful and professional. It was a very quick and easy process taking the car on finance and drove away within 30 minutes. Purchased almost a year ago and car is still running perfect. Would definitely recommend.
SYLVIA HBought an AUDI Q5 from Parkside Motors. The staff was excellent and very helpful. As soon as they were made aware by Audi of a safety recall which should be fixed, they have offered me various options including exchange and refund. Some dealers would've made this experience extremely difficult and horrendous but the owner was extremely cooperative and understanding. Unfortunately other replacement options were over my budget and I received a refund within minutes of them collecting my car which they did at no extra charge. I will confidently recommend this car dealership and definitely consider them for any future purchase. As with any business or human beings great results are achieved through mutual respect and honesty and I really command these guys' patience and professionalism and cannot fault them in any way shape or form. the car was exactly as described except this fault which was only brought to their attention afterwards.
Oke JThanks for a lovely service yesterday when I came to buy the 2016 AUDI A4 Salon. Despite initial mix up in agreed time, you did your best to fit me in and get the car ready. Car's lovely, drives great. It was nice meeting you all yesterday, would gladly recommend.
Richard WBrought a Audi A5 Convertable with excellent customer service, I would recommend 5*
Dwight HSimple and best car dealer your services was well appreciated thanks for all you have Done
Cristi Gi got a skoda from this dealership few months a go, so far so good
Paul BExcellent services!! The sales man very knowledgable about everything on the cars! Made me feel very comfortable on buying the car! Highly recommended!! Ask for Dragos
Amee BThe staff here are incredibly helpful and so nice, the car is absolutely lovely and had been fully checked before being delivered to me. Superb!
Denny HMy experience with Parkside was good although I was initially disappointed as I discovered that the horn wasn't working but after bringing this to their attention they resolved it by compensating me for the cost of replacing the horn. I am sure they would have replaced it themselves but it wasn't possible to get the car to them. The dealership were very accommodating and listened to my concerns and I would recommend them if you are wanting to purchase a used car in good condition.
Denny HThe experience was good they were attentive to my queries. At first I was disappointed because I discovered the horn was not working. But compensated me for the expense of replacing the horn. I would have brought the car to them to do the replacement but It was not possible or legal to drive the car without a horn so had the horn replaced locally. I found the staff pleasant and easy to communicate with. I would recommend the dealership to anyone who are wanting to purchase a car in good condition.
Karl LWe purchased a Jaguar XK from Parkside Motors and dealt with Gokhan. They agreed that they would get some minor issues fixed before we collected the car a couple of weeks later and they set about the work. When we collected the car we noticed that some of the issues hadn't been fixed so we called them back and they immediately arranged another date to bring the car back, however, they actually collected the car from our home (55 miles away) and then returned it back again when done. To cut a long story short, they eventually completed everything that they said that they would and even repainted one of the doors that had a small dent that was nothing to do with them, it had happened when someone opened their car door against ours in a car park. They were very helpful and went beyond the call of duty to ensure we were happy with our purchase. The purchase price was good and the customer service very good. Highly recommend them.
Ben SStaff went above and beyond to make sure the car was fully serviced, and went in for an MOT before picking it up. Friendly, and very helpful. I would recommend buying cars from here.
Tony CI purchased Audi TT convertible 10 plate arrived in perfect order my Daughters 21st came with balloons inside with ribbons inside Perfect thanks to parkside Motors
Syed MFriendly very helpful car dealership (lovely outdoor showroom). Offered me the best deal, glad I found them after relentless foot slugging around. Highly recommend.
Hanifa RProfessional, helpful advisor. No hard sale. We do have to go back with our car but Parkside have said they are happy to resolve the issue for us.
Shaun HVery happy with car so far got 6 months ago and seems good. Good service
Billy JPurchased a car in September and because of the distance I discussed my p/x and their car by phone and email with Emma. We came to a price to exchange which was acceptable by both parties and I travelled to their site. Was greeted with Emma and the car I was viewing was as described, we took it for a test drive and we completed the deal. There were a few small delays with log book as car was on a private plate, but Emma is a true professional and everything was sorted to my satisfaction. Very professional service by the whole team at Parkside and we will definately go back again. Well done Parkside.
Shaun HSpoke with gokhan. Very good and got a nissan 6months ago. Very happy so far.
Vicki DExcellent customer service. Very quick at responding with any queries or questions I had would recommend 100%
Paul MI recently bought my new 320 bmw coupe from parkside i love it, car is spot on as described very happy with the service provided! Emma was really nice and could not do enough! ***** Highly recomemend *****
Jenny WI bought my car from Parkside a couple of weeks ago, I must say I have never has such a pleasant experience as I did with this dealership. I was a bit of a pain i had a million questions and not once did i feel like i was bother these guys i called almost every day for a week about the same car and each time they were just as helpful as the last, it is not very often me as a woman has been made to feel so comfortable in a situation like buying a car, so for that I am most grateful.Emma was such a star is is very very knowledgable the whole team couldn't do enough to make sure i was 100% happy. I will be recommending this dealership to everyone.
Christopher WVery pleasant experience. From the moment the initial enquiry was made via telephone the whole process was so relaxed. No pressure to have their finance etc. In fact the lovely Emma was quite the opposite. I travelled from Cheshire on a Sunday morning to view the car I purchased. As soon as you walk in the premises you get the feeling of professionalism. Every car was immaculate I was met by one of the partners who pointed me in the direction of the sales office to which I was made to feel relaxed. All the paper work was in order and everything was made to feel easy. The Q5 I purchased was very well priced for the condition and mileage compared to others on offer elsewhere. I would like to add that after driving away I noticed a crack in the windscreen which I immediately informed the sales team. They could not apologise enough and have since taken steps to replace at my earliest convenience . I cannot recommend this outfit enough.Thanks all at Parkside Motors.
Leigh RWhen we arrived to look at a couple of cars, the salesman was very helpful, without being over the top. He allowed us to view the vehicles in our own time and answered all questions asked of him. Buying the car went smoothly and quickly and overall would recommend Parkside Motors if you looking to buy a secondhand car.
Lee WStaff are very helpful and polite, it was nice to be left to have a look around without being hassled . Was a good experience at Parkside motors and would buy ftom them again in the future
Milad SVery helpful and kind people, excellent customer service,honest and onetime for delivering customer satisfaction, reliable prices
June AI had wonderful service from Parkside Motors especially Emma, Syed and Gorkan. Very smooth transition and even had my car delivered at no extra cost. Fantastic!
Lisa Lvery good service - was quick and easy to buy love my new car!!
Kayleigh FThe manager was brilliant with me, he solved all my queries and was fantastic
Caroline WVery helpful, would recommend and go there again.
Phil CDiego was helpful with the sale
Adam DAs I arrived I happened to see the car I came to view being washed in their wash bay in time for my viewing. The customer service was excellent as they were very helpful and explained everything in full detail. They made me feel that there was no such thing as a stupid question and they were very happy to share as much knowledge as physically possible about the car I came to see. I didn't feel that they were pushing me to buy, they let me have my time in and around the car without interruptions and it is safe to say that in the end, I bought the car and I was very pleased with my purchase. I would recommend Parkside Motors to anyone. They even threw in a free car air freshener.... good times!
Miguel OGreat Car, Great Service, would buy from again.
Barry NJust purchased a Mercedes C Class, Yousef the salesman was friendly approachable and relaxed. He immediately offered a test drive and the car drove beautifully. On return from the test drive while li was left to look around the car I commented it was a bit dirty/dusty from the recent rain showers.......Yousef said of course re weather and called over their onsite valeting team who immediately took the car under cover and cleaned it. I was happy with the part ex price and purchased the case there and then, and following competition of paperwork where Yousef dealt with my private plate online for me, the car was ready to drive away, no waiting and travelling back down from Birmingham another day. Emma was a star with her superb customer service skills and helpfulness both on the phone prior to purchase and onsite face to face and subsequently where a missing indicator lense was required and she quickly sourced and supplied free of charge. Highly recommended friendly efficient team.
Ian Mvery friendly, knowlegible, great cars, great deals. Very happy with our car
Christopher CI had to travel over 100 miles to view car. I gave a refundable deposit to secure vehicle until i seen it. On the day sales girl had the car ready. She wasnt pushy. A couple of issues were dealt with. She processed paperwork and did online DVLA registration and car tax so i was able to drive away. Car was as described. Very pleased.
Tara FExcellent customer service - prompt replies and extremely helpful. would defo recommend. Many Thanks
Paul CI had an excellent experience purchasing a VW Golf from Parkside. Very comfortable buying experience, not pushy at all. The car was in great condition on inspection. It came with a very well documented history including invoices for all servicing. Two months later I have not had any problems with the car. Highly recommend this dealer.
Sanaa ZGrate customer service very helpful and provided all the information needed about the car and the history.
Vasile DLovely people to work with good customer service skills ill recommend anyone to buy from there Try to deal with Joseph
SAMUEL EExcellent service with very friendly staff. The process was very clearly explained and the staff were more than happy to help throughout.
Louisa TThe car has enough space my children really likes the car
Grant LOutstanding dealership. Very customer friendly, not pushy, and did a very good deal for us on our part-exchange. Good bunch of guys who I would recommend to anyone looking for a used car. Will look to these guys when I go to upgrade again in a few years.
Emma CFantastic customer service, very friendly & helpful. Would definitely recommend to anyone looking for a car.